Shipping policy

Yeah Buddy Shipping Policy

Last Updated: 15 Jan 2025

At Yeah Buddy, we’re committed to getting your gear to you as quickly and efficiently as possible. Please read our shipping policy to understand how we handle your orders.

Shipping Destinations

We currently ship to:

  • Australia: Nationwide delivery
  • International Locations: Selected countries (check availability at checkout)

Shipping Rates

  • Australia:

    • Standard Shipping: Free for all orders for members, otherwise $10
    • Express Shipping: $20

 

  • International:

    • Rates calculated at checkout based on destination and package weight

Processing Times

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed the next business day.

Delivery Times

  • Australia:

    • Standard Shipping: 3-7 business days
    • Express Shipping: 1-3 business days

 

  • International:

    • Delivery times vary by location but typically range from 7-21 business days.

Please note that delivery times are estimates and may be impacted by external factors such as customs delays or courier disruptions.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your delivery’s progress online.

Customs, Duties, and Taxes

For international orders, additional customs fees, duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the recipient and are not included in the shipping costs.

Missing or Delayed Orders

If your order hasn’t arrived within the estimated delivery timeframe, please reach out to our team at [Your Email Address] with your order details. We’ll investigate and provide an update as soon as possible.

Changes to Shipping Information

If you need to update your shipping address after placing an order, please contact us immediately at sales@yeahbuddy.com.au. Address changes may delay the delivery of your order.

Returns and Exchanges

For information about returns and exchanges, please refer to our Return Policy.

Contact Us

If you have any questions or concerns about your order or our shipping policy, reach out to us at:
Email: sales@yeahbuddy.com.au
Phone: 13 52 32

We appreciate your support and can’t wait to see you rocking your Yeah Buddy gear!